THE ROLE & THE TEAM

Zalando Gift Cards are the perfect gift for friends, family or for any corporate incentive like loyalty programs and employee rewards. We are a cross-functional unit, integrated in Zalando’s Digital Experience department, which executes global gift card marketing and sales strategy across Europe. Our goal is to provide our end consumers with a perfect gifting experience and to build up long-lasting cooperations with our partners and customers across Europe. Gift cards team is currently structured into 3 channels - B2B, B2C, and Retail. 

As a Senior Business Analyst, you raise the bar and set analytical standards, enabling other roles within the team to make data-driven decisions. Here you work alongside the Commercial and Tech teams. You will be responsible for turning data into insights, ensuring data quality and availability to your team and stakeholders. You work as a senior individual contributor, where you define our analytical ways of working while solving individual advanced analytics requests end-to-end. You have the ability to disambiguate complex analytical problems, separating insights from the noise and develop scalable KPI frameworks.

With your analytical and technical guidance you contribute to key initiatives, advise on state-of-the-art methodologies and frameworks for scalable A/B testing, causal inference and other experimentation designs. You operate at the forefront of technology, tackling complex research and analytical challenges.

INCLUSIVE BY DESIGN 

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy

Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Be a thought leader on tackling complex analytics problem statements providing guidance for tech and commercial leaders

• Raise the bar for analytical methods and experimentation frameworks

• Embrace innovation and define ways of working how insights generation powers the data-driven development of improved customer conversion

• Deliver insights, contributing to commercial decisions around conversion with major profit contribution impact 

• Drive collaboration and foster transparent communication across different teams

WE'D LOVE TO MEET YOU IF

• You have an academic background in a quantitative field (Eg. Econometrics, Statistics, Mathematics, Physics) 

• Proven track record of experience in analytics or data science industry, within a complex business environment 

• Strong technical background with advanced programming skills (eg. SQL, Python) and knowledge of data visualisation software (eg. Microstrategy, StudioLook)

• Experience in Experimentation and statistical analysis 

• Experience in building scalable self-service reporting leveraging distributed (near real-time) data sources 

• Understanding of the economics of online platforms and/or online fashion retailers and the commercial KPIs governing their success

• Excellent communication skills and ability to write compelling narratives to ensure strong cross-team collaboration
   

If you are passionate about driving customer loyalty and think you have what it takes to succeed in this role, we encourage you to apply—even if you don't meet every single requirement. You may just be the right candidate for this or other roles at Zalando!

OUR OFFER 

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start

• Relocation assistance available (subject to prior agreement)

• Family services, including counselling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available
   

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us 

Please note that all applications must be completed using the online form - we do not accept applications via email.