THE ROLE & THE TEAM
Zalando’s Transport Management System (First, Middle & Last Mile) is used across all transportation operations in Zalando’s network. With the move to a more flexible, platform-based architecture, we have ensured that additional optimisation potential is unlocked. The full realisation of this potential, however, at the current stage, often involves strategically rethinking and working on complete process chains with a long horizon of impact. The role thus focuses on such strategic areas across the board and helps elevate the work of the product team by supporting with deep dives, discovery, proper opportunity sizing and first project initiation. It is a senior position within a scaled Product delivery organisation that brings together the strong sides of consultancy services and the hands-on motivation of domain experts. The areas where the role will lend support are:
#1: Building and optimisation of Zalando’s transport systems
#2: Central exchanges of capacities and cut-offs with the higher level of the system
#3: Customs services optimisation, data model and interface design
WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)
In the areas you’re assigned to:
Onboard quickly to the problem space, dive deep and be able to formulate a product strategy incorporating mid- to long-term potential features and requirements
You will provide thought leadership to and collaborate closely with a cross-functional team of engineers, product managers, analysts and designers. To enable you to fully focus on defining and executing against the multi-year product strategy, you won’t have direct people responsibility but act as senior individual contributor
Collaborate closely with a wide variety of stakeholders - from Operational teams, to process improvement, network planning and budgeting teams in order to drive consensus around your product vision
Backup your intuition, ideas and decisions through data-driven insights, well thought-through architectural proposals (discussed and taken with principal-level architects in the organisations) and a good understanding of e-commerce KPIs and fulfilment processes
Author all important product artefacts including an initial product roadmap, working backwards press releases, definition of product requirements, as well as functional specifications and mid to large scale solution papers
Pitch phased execution plans backed up by an understanding of team dependencies and capacities; where needed - pitch for additional resources
Mentor more junior product team members and strategically hand over tasks to them when relevant, in keeping with a cohesive plan for achieving the impact you’ve uncovered
Define initial KPIs, understand how they impact our business performance long-term, use them to drive understanding for the topic among all stakeholders and monitor success over time
WE'D LOVE TO MEET YOU IF
You are an experienced Product Leader that has an affinity for large-scale technical products and processing systems in fulfilment, thrives in complex environments and can dive deep and fast to discover hidden potential in under researched areas.
Product Leadership: Be one of the most senior individual contributors in the Product Job Family at Zalando.
Strategic Vision: In line with the overall Transport Management System’s domain strategy - help us build for impact by shedding light on the biggest opportunities we might be missing.
A Senior Contributor mindset: Be driven by your internal motivation to improve Zalando's fulfilment - both for our end customers and for our partners. Tackle challenges independently and with a positive attitude, being aware of and making use of all available resources.
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start for full-time employees
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
