THE ROLE & THE TEAM
As a Senior Process Manager (all genders) in our OPEX Supply Team, you will play a key role in implementing and executing an operational excellence framework tailored to the Lounge Supply department. Working alongside a team of Process Managers, you will serve as a key partner within the business unit, bridging strategic priorities with day-to-day operational activities.
Your mission is to drive operational and business excellence across all Supply processes, from partner offers to the receipt of orders in our warehouses. To achieve this, you will document and analyze current workflows, identify areas for improvement, and measure the success of process management initiatives. Acting as the go-to expert for process improvement initiatives from business teams, you will guide and support them through a continuous improvement journey, ensuring sustainable and impactful results.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)..
You identify opportunities for optimization and standardization within the buying and procurement processes, always keeping the business model in focus. By evaluating and mapping existing processes to new standardized workflows, you facilitate changes in tooling and redefine ownership of responsibilities. Acting as the primary contact person for Zalando departments regarding supply processes, you actively collaborate with them to implement new procedures or refine existing ones. Additionally, you ensure all stakeholders and teams are informed of relevant procedural changes and oversee staff training where necessary to ensure a smooth transition.
WE'D LOVE TO MEET YOU IF..
You have a proven track record of leading and delivering continuous improvement projects.
You demonstrate high ownership, a bias for action, and a drive for continuous improvement, working well both independently and in teams.
You’re not afraid to start from scratch and lay the foundation for process excellence in our business unit.
You validate solutions with your stakeholders at an early stage and ensure that the solutions meet the business requirements throughout the project life cycle. Therefore you provide high-quality insights based on data, derive conclusion and facilitate decision making and solution implementation.
You quickly dive into complex challenges, persistently pursuing goals without losing sight of the bigger picture, and effectively communicate with stakeholders at all levels to foster collaboration.
Passionate about promoting inclusive culture practices and processes that are models for others.
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us
ABOUT ZALANDO LOUNGE
Zalando Lounge is an online shopping club for fashion and lifestyle products in 17 European countries. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. However, Zalando Lounge is so much more than discounts. Our strength lies in our focus on fashion: from sought-after labels to niche brands, from famous international names to trendy luxury brands, we make sure to meet the fashion taste of all our customers, who are always on the hunt for the best products at the best prices. Working with our brand partners, we're pioneering innovative supply-chain and production processes and offer them an impactful and smart solution, creating a new way to shop for fashion - and a new way to sell it.
Please note that all applications must be completed using the online form - we do not accept applications via email.
